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Mayzai
Accepting our first implementation partners

Answer faster.Book more work.

MAYZAI automates the repetitive work inside service businesses — answering calls, qualifying enquiries, booking appointments and following up — so your team spends its time on the jobs, not the admin.

Book a demoSee automation in action
  • Voice AI
  • Appointment booking
  • CRM automation
  • Workflow automation
mayzai · operationsIllustrative interface
01One job, end to end
01 / 8

Customer calls

Calls are answered instead of going to voicemail, including outside office hours.

Answered
  1. Customer calls
  2. AI answers
  3. Lead qualified
  4. Appointment booked
  5. CRM updated
  6. Invoice raised
  7. SMS sent
  8. Review requested
02Workflow engine

Logic that runswithout you.

Every inbound event enters a graph you control. Branching, enrichment, routing and escalation execute in milliseconds — auditable, versioned, and never asleep.

InboundCall · Form · ChatClassifyIntent + urgencyEnrichCompany + historyRouteRules engineScheduleLive calendarNotifySMS · Slack
Conditional branching
Automatic retries
Full audit trail
Human override
03Voice

It answersbefore you can.

A voice agent trained on your business — not a phone tree. It hears the problem, judges urgency, quotes from your rate card and writes the job into the diary while the caller is still on the line.

Answers out of hours
Evenings, weekends and holidays
Multilingual
Configured to the languages you need
Every call transcribed
Recording and transcript filed to the job
Escalates to a human
On rules you define
14:22
+44 7700 900 812
Incoming call
AI
04Operations

One surface forthe whole operation.

Not a report you request on Monday. A single view of bookings, capacity and follow-up, updating as the system works.

Illustrative interface — sample data, not client results

Appointments booked
Tracked automatically as the system works
Calls answered
Tracked automatically as the system works
Invoices raised
Tracked automatically as the system works
Review requests sent
Tracked automatically as the system works
Jobs completed14 days

Completed jobs trend upward over the last 14 days, from 38 to 100 percent of period peak.

Pipelinethis month
  • New148
  • Qualified96
  • Quoted61
  • Booked44
  • Invoiced39

Stages are configured to match how your business actually quotes and books.

05Operating system

Eight tools.One nervous system.

Most businesses own all of this already — disconnected, each demanding a human to carry data between them. MAYZAI makes them one system with one memory.

Coreone record
  • Phone
    Answered
  • CRM
    Written
  • Calendar
    Booked
  • Email
    Threaded
  • SMS
    Confirmed
  • Invoices
    Issued
  • Reviews
    Requested
  • Slack
    Notified

Nothing is re-keyed. Nothing is forgotten between systems. A change in one surface is a change everywhere, immediately.

06Front end

The website ispart of the system.

Not a brochure bolted onto your business. Every form, quote request and booking writes directly into the same core — so a visitor at 2am is a qualified job by 2:01.

  • Sub-second loads
    Static-rendered, edge-delivered, no framework tax.
  • Forms that route themselves
    Straight into pipeline, assigned and acknowledged.
  • Built to be found
    Structured data, clean semantics, real Core Web Vitals.
haldenplumbing.co.uk
07Industries

The same engine.Different physics.

The workflow is shaped around how your trade actually earns — where enquiries go cold, and what has to happen in the first sixty seconds.

Emergencies convert or they leave.

After-hours emergency calls are answered and booked instead of going to voicemail, and the caller gets an arrival window without anyone ringing back.

  1. Emergency call
  2. Urgency scored
  3. Nearest engineer
  4. ETA texted
  5. Invoice on completion
08The difference

Same business.Different machine.

Nothing here requires new staff, new premises or a change in what you sell. It removes the twelve places revenue quietly falls through.

Before
  • Calls to voicemail after 5pm
  • Quotes written twice, by hand
  • Jobs living on sticky notes
  • Follow-up when someone remembers
  • Invoices chased on a Friday
  • Reviews asked for, occasionally
With MAYZAI
  • Every call answered in under a second
  • Quotes issued from your rate card
  • One record, visible to everyone
  • Follow-up on a schedule that never slips
  • Invoices issued the moment work ends
  • Reviews requested at peak satisfaction
09How we work

A process youcan see into.

No black box and no long contract before you know what you are getting. Each phase produces something you can look at and judge.

  1. 01Discovery call

    We map how work reaches you today

    A 45-minute call tracing one real job end to end — where the enquiry lands, who touches it, and where things stall or go cold.

  2. 02Automation audit

    You get the map, either way

    A written breakdown of what can be automated, what should stay human, and what it would take. Yours to keep whether or not we work together.

  3. 03Build

    Configured to your business

    Voice agent trained on your services and pricing. Workflows wired into the CRM, calendar and phone system you already use.

  4. 04Shadow run

    It runs alongside you first

    The system handles overflow only while you compare its transcripts against how your team would have answered. Nothing goes live unreviewed.

  5. 05Go live

    Switched on in stages

    Out-of-hours first, then wider as you gain confidence. Every workflow keeps a human override and a full audit trail.

  6. 06Ongoing support

    We operate it, not just ship it

    We monitor the system, tune it against how calls actually go, and report on what it handled. You can pause or stop at any point.

10Working together

Accepting our firstimplementation partners.

MAYZAI is early. We would rather say that plainly than publish testimonials we have not earned. We are taking on a small number of businesses now, and working closely with each one.

Built around your workflow

Early partners help shape how the system handles their trade. You are not buying a fixed product off a shelf.

Direct access while we build

You talk to the people writing the workflows, not an account manager relaying tickets.

No long lock-in

A short initial term with a clear exit. Your data and configuration are handed over if you leave.

Book a live demo and see how the automation would run inside your business — using your call flow, not a generic script.

Book a demo
11Questions

The thingspeople ask first.

If something here is unclear, ask us directly — we would rather answer it before you book than after.

We automate the repetitive work inside service businesses. That covers answering calls with a voice agent, qualifying enquiries, booking appointments into your calendar, updating your CRM, raising invoices and sending follow-up messages — connected so information passes between them without anyone re-typing it.

Begin

Let it runwithout you.

A 45-minute discovery call. We map how enquiries reach you today and which parts could be automated. No deck, no pitch — and you keep the written audit.

Schedule a discovery callReview the system
  • No long-term lock-in
  • Runs on your existing tools
  • You keep the audit
system · all processesIllustrative interface
  • Voice agent
    Answering
  • Pipeline
    Advancing
  • Scheduling
    Booking
  • Billing
    Issuing
  • Follow-up
    Sending
  • Reputation
    Compounding